Custom software & AI · Breckenridge, CO

Where software, hardware and real estate meet, and people actually use it.

Forward-deployed engineers who connect your software, the hardware in your buildings and your real estate operations into one system, then stay until your team actually uses it. We built it first for the ~40-home rental company we run in Breckenridge.

SoftwareHardwareReal estateAdoption
Command Center● Live
Systems on one record
CRM · Ops · Payments
Devices reporting
Locks · Sensors · Displays
Decisions in flight illustrative
Lead qualified · routed to JoshEnterprise fit — $100k+ budget signal, VP of Ops at a 24-property op
Done
Price change proposed · +$68/ntRecon: 3 of 5 comps raised Dew Tour weekend · occupancy forecast flat
Approval
Low-temp alert · Unit 8407Living-room sensor 46°F — below 50° freeze threshold · tech dispatched
Done
Reply model v4.2 · shadowRetrained on 2,300 past replies · 94% match vs team · 7-day shadow
Shadow
One system, not twelve
CRMEmailPaymentsSmart locksSensorsRoom displaysOne record

Illustrative panel · no client data

Holding it together with a dozen tools?Tell us where the hours and dollars leak.
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Built by an operator, not a vendorOn-site in Summit County or remoteModel-agnostic: OpenAI, Google and moreA person on every high-stakes call
What we build

Four things most businesses keep separate. We build them as one system.

Your software, your devices, your properties and your people usually live in different silos. We connect them so nothing falls between vendors.

01

Software

Custom systems, portals and automations on one source of truth, built around how you already work.

Sites, portals & apps →

02

Hardware

We integrate the hardware in your buildings and rooms, from locks and sensors to displays and headsets, and wire it into your software.

Integrations →

03

Real estate

We build systems that run or integrate into real estate — hospitality and vacation rental, corporate campuses, retail, and the conference rooms, video walls and immersive spaces inside them.

See the Breckenridge build →

04

Adoption

Technology only counts when people use it. We train, support and measure adoption until it sticks.

Forward-deployed engineering →

How we work · Forward-deployed engineering

We embed, we build, and we stay until people actually use it.

Forward-deployed engineering means a senior engineer works inside your business, on-site in Summit County or remotely, learns how the work actually gets done, and builds and runs the system that does it. Not a consultant who leaves you a slide deck. Not a vendor who hands you a login.

01

Embed and reverse-engineer

We sit with the people doing the work and follow real requests from start to finish, workarounds included. Then we map every decision: who makes it, which facts they use, and what a wrong call costs.

02

One source of truth

Every property, reservation, client and payment gets one canonical record, and every tool you use maps back to it. Decisions get faster, and every report agrees.

03

The right intelligence for each decision

Plain rules where rules will do. Type-safe predictive models for fast yes/no, pick-one and score calls. Frontier models from OpenAI and Google where real reasoning pays. Model-agnostic, with a person wherever it matters.

04

Drive adoption

Software only counts when people use it. We train your team, put the right hardware in the room, run new systems in shadow before they go live, and measure usage until it sticks.

We built it first for the ~40-home rental company we run in Breckenridge, where new automations run in shadow beside the team and every proposed price change waits for a person to approve it.

Where this comes from

We've done this before, at enterprise scale.

Before Fusion, our founder spent nearly eight years running AV, events, multimedia and immersive technology inside a global enterprise software company: 35,000+ employees[7] across 41 offices in 24 countries[6]. The four things we build now were the job then: software, hardware, real places, and getting people to actually use them.

8 → 3working days to stand up a fully integrated video conferencing room, after replacing proprietary systems with off-the-shelf hardware[1]
50%less room-readiness time and consultant dependency[1]
250VR headsets being checked out by employees from deployment centers[3]
7,000remote employees connected to campus life through VR, with a goal of 34,000[3]
41 · 24offices across 24 countries — Bangalore, Tokyo, Sofia, Singapore, and more[6]
What we built
2019 · Rooms

Conference rooms, rebuilt

Swapped expensive proprietary room systems for off-the-shelf touchscreens and micro PCs hidden in the display, managed like any other device. Every new room got video, wireless presentation and electronic whiteboarding.[1]

2019 · Live events

A live company meeting, in VR

Streamed a 4K multi-camera webcast into headsets, with a VR landing page and a choice of 360° views, including a seat on stage. Another 500 people joined from their desktops.[2]

VR also had to augment what people were already using, not become an obstacle.From the Oct 2019 post[2]
2018–2022 · Live production

Live streaming and audio engineering at scale

Multi-camera live production for company-wide all-hands, product launches and executive keynotes. In-room audio engineering, broadcast chains, and simulcast to employees worldwide — out of office spaces, broadcast studios and customer briefing centers.

2018–2021 · Hardware at scale

Headsets shipped like laptops

Solved device management for VR so headsets could be secured, provisioned and shipped like laptops and phones. Hundreds went out to employees worldwide.[3][8]

2021 · Real estate

A virtual campus

Built 3D versions of the campus for virtual tours, and service areas developed with the real-estate team. HR used VR for onboarding, scenario-based training and keynotes.[3][8]

2021 · Adoption

Out of the lab, into production

VR moved from pilot to everyday use: colleagues borrowed headsets for meetings, workshops, offsites and social events, managed like any mobile device.[4]

2015–2022 · Global builds

Ground-up offices, worldwide

Led AV, immersive tech and workplace systems for new offices built from scratch in Bangalore, Tokyo, Sofia, Singapore and beyond. Standardized the room stack, the device management and the day-one adoption motion so every office opened production-ready.

2020–2022 · Experience centers

Customer briefing and experience centers

Built the AV, immersive tech and room software for multiple customer experience centers across the enterprise, including the main executive briefing center that is still in daily use after the acquisition. 360° camera positions, demo pods, badge-aware scheduling, lighting and sound tied into one control plane.

2022 · Software in the room

Rooms that know who walked in

Scan a QR code to sign in, land on a personalized page with your meetings and files, and use simple controls. Rolled out more widely after proof-of-concept pilots.[5]

2024–2026 · Our stack, in production

Motherlode OS™

Our own operating platform for operators. One record of truth across reservations, owners, guests, work orders, payments and devices. Platform started in 2024; Steward, Assay, Dispatch, the owner portal, the guest portal and the monorepo CI pipeline all shipped in 2026 and now run the ~40-home Breckenridge rental portfolio we operate every day, in shadow and in production.

Steward · the Sequence interfaceEvery deposit matched to its reservation, split by rule, approved with a swipe
Assay — a 3D colony view of live AI agents organized by zone: QA, channels, orchestrator, field agents, extraction
Assay · the agent colonyEvery AI agent across every zone, in shadow or in production, on one map
Monorepo CI pipeline work map — a virtual mirror of the real deploy chain with backlog, branch, PR+CI, in review, merged, deployed and verified columns
Monorepo CI pipelineA virtual mirror of the real deploy chain — board moves never burn Actions minutes
Guest portal — hyperlocal Breckenridge weather on the Travel tab, and a mid-stay housekeeping booking modal with tier pricing and date pickers
Guest portalAn integrated marketplace — upsells, experiences, smart-lock access and travel info in one place
Owner portal — a real-time dashboard with outstanding invoice banner, property card with occupancy stat, next-16-days calendar strip, and next arrival card
Owner portalOwners see occupancy, invoices, calendar and next-arrivals in real time — one dashboard for the whole portfolio
Steward

The Sequence interface. Operators see every deposit, rule firing and balance across the portfolio in one view — instead of logging into the bank.

Assay

Our AI agent management suite. Spin up, govern, run and monitor the agents doing the actual work — in shadow first, in production when they prove out.

Dispatch

Vendors and work orders. Routes the right job to the right tech, tracks it to done, and feeds payment and accounting without re-keying.

Owner portal

Where owners see their property's performance, statements, invoices and payouts. Signed, timestamped, exportable.

Guest portal

An integrated marketplace for guests — upsells and add-ons, bookable local experiences and services, smart-lock access, hyperlocal travel info, and a direct line to the team.

Messaging engine

Contextual guest messaging. Templated greetings, access codes and parking blocks per home; a reply assistant that drafts from your team's own past replies.

Monorepo CI pipeline

The deploy pipeline for the operations monorepo. PRs run lint, HTML validate, link check, content guard and secret scan; only green merges to main reach prod.

A 360-degree camera rig on a stand in an event hall
360° camera rig for a live company-wide broadcast into VR headsets.
Rows of VR headsets in cases staged on a table
Fleet of VR headsets staged for employee checkout from a deployment center.
Wide view of a large audience at a company meeting
Company-wide meeting captured in 360° for immersive playback.
An employee adjusting a VR headset at the company meeting
An attendee watching the 360° live stream in VR from their headset.
Josh Burton

Josh Burton

Founder

Nearly 30 years building, engineering and managing technology — from audio engineering and the touring music industry, through enterprise collaboration and AV at eBay/PayPal and Symantec, into eight years leading internal XR experiences, events and multimedia for 35,000+ colleagues at a global enterprise software company.[7] Forbes Books profiled him in 2023.[8]

Watch

Figures come from the public posts and profiles linked above. Bracketed numbers point to the source for each figure.

Book a consultation

Tell us what's going on, then pick a time.

30 minutes, no slides. We'll ask what you've got, where it's leaking, and whether we can help. Qualification first so your 30 minutes actually land on someone who can help.

What to expect

  • About 30 minutes with Josh or one of our senior technical leads
  • You walk us through where your systems are breaking
  • We tell you whether we can help, how long it'd take, and the rough shape of what it'd cost
  • No slides. No sales deck. On-site in Summit County or remote.
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